Frequently Asked Questions

  • Fealty Studio is a thoughtfully curated lifestyle shop rooted in slow living, natural materials, and timeless design. The shop features a blend of artisan-crafted goods, elevated home essentials, textiles, handmade objects, and unique vintage finds chosen to elevate and warm the spaces people live in.

    In addition to its curated collections, Fealty Studio is also the creative workspace of founder Sierrah Hankins, where she creates her own ceramics, photography, and design projects in small, intentional batches.

  • We work with a mix of independent artisans, small makers, and trusted suppliers. Many items are handmade in the U.S., while our textiles, sheepskins, and select décor pieces are sourced from small farms and workshops around the world.

  • Yes! We ship throughout the United States. All orders are processed within 2–4 business days unless otherwise noted.

  • Shipping is calculated at checkout based on weight and destination. We offer free U.S. shipping on orders over $75 with code FREESHIPPING.

  • Yes — local pickup is available at our shop in Ash Grove, Missouri during regular business hours. Select “Local Pickup” at checkout and you’ll receive an email when your order is ready.

  • Custom orders are available in small batches throughout the year, depending on studio capacity. Follow Fealty Studio on Instagram or join our newsletter for updates on when custom order slots open.

  • All sales are final. Because many items are handmade, vintage, or one-of-a-kind, we do not accept returns. If your order arrives damaged, please contact us within 48 hours with photos. Email fealtystudio@gmail.com for order issues.

  • If your order has not yet shipped, we may be able to make adjustments. Email us as soon as possible and we’ll do our best to help.

  • Shake outdoors regularly to refresh the fibers. Spot clean with gentle wool-safe soap. Avoid machine washing, as it can damage the hide. Brush with a wool comb. Keep out of direct sunlight to prevent discoloration.

  • Most pieces are food-safe, oven + microwave safe, and dishwasher-safe unless otherwise noted. Handwashing is recommended to preserve the longevity and glaze finish.